![]() * In addition to the standard BEO and resume meetings, the Event Manager also participates in daily business review and bi-weekly sales meetings. The manager will further be responsible for creating and tracking an annual budget to be approved by the Director, outlining targets and new growth strategies. For event days where premium sales are not possible or less practical, the manager may be engaged to assist with other functions, such as guest services, promotional activities, touring production requests and similar. * As necessary, manage assigned events outside premium areas-examples include but are not limited to: graduations, university events, and special events. Premium Events Manager - Thompson-Boling Arena At all times, however, the manager will prioritize coordination, collaboration, and team work among everyone involved in servicing our guests. On event days, the manager will be the face of TB Arena Premium. The Premium Events Manager will develop a program for suites, loge boxes, and other premium experience areas for concerts and special arena events. ![]() Please keep in mind that this list is not all-inclusive and that, in the constant quest to provide “the most irresistible” customer service experience for our guests, you may be asked to perform other job tasks not listed here.Concert VIP tour functions will also be coordinated by the Manager. The Event Manager will continue to develop their professional skills through Virgin Hotels-organized training programs. Through these relationships they get all the hot details on the “goings-on” in the local market. The Event Manager will be responsible for organizing and leading pre & post-event meetings for their assigned groups with the hotel team (and sometimes the clients too)Įvent Managers are actively involved in local networking organizations and serve as proud representatives of Virgin Hotels. In addition to the standard BEO and resume meetings, the Event Manager also participates in daily business review and bi-weekly sales meetings. Our guests’ satisfaction is our #1 priority. They anticipate client needs and special requests, and can’t “fanny around” when they see potential opportunities, issues or complaints. ![]() Through the “usual stuff” (venue tours, planning, upselling, detailing) the Event Manager is responsible for servicing meetings, events, and weddings in order to meet (or exceed!) the expected revenue goals set by the sales team… and, of course, blowing the clients’ expectations out of the water.Īs part of the Event Management team, they are the first line of communication between their clients and the hotel. In order to help you understand THIS role within a world-class organization like Virgin, the following list encompasses most of the essential job responsibilities of the Event Manager. Event Managers are the communication “hub” of the hotel, and their relationships MAKE IT HAPPEN! Using their experience in the industry and the community, the Event Manager will lead the charge in developing and maintaining client relationships as well as collaborating with all hotel departments. They will join forces with the Sales team to maximize food and beverage minimums and forecasts and is a partner in crime to both the Director of Event Sales and the Director of Convention Services. Simply put, the Event Manager will coordinate, plan and detail events in the hotel’s dedicated event spaces – with the ultimate goal of meeting (or exceeding!) revenue goals. Part Sales, part Catering, part Service, they put the “M” in multi-tasking. ![]() The Event Manager knows that having many talents within the same industry leaves skeptics green with envy. Just like elite celebrities before you…You are a triple-threat. No one teammate is more important than any other, and unless we are in it together, we can’t create that special experience for our guests! We recognize that every member of the team contributes to the success of the whole hotel. It is for that reason that we hire unique individuals who work together to create amazing experiences for our guests. Everyone should go home feeling better because they learned something new, hit a special milestone, or simply had fun working that day. We believe that everyone should leave feeling better – this means not just our guests, but also our teammates. We love what we do and what we do is important! ![]()
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